Terms and Conditions | Reverts Soulmate

Terms and Conditions for Reverts Soulmate

Last Updated: 1/13/2025

BISMILLAH, Welcome to Reverts Soulmate. By using our platform, services, and website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.

Overview

At Reverts Soulmate, we provide matchmaking services for Muslim reverts and Muslim-born individuals interested in marrying reverts. We offer personalized matchmaking, marriage guidance, premarital counseling, and a variety of support services in an inclusive, judgment-free environment. Our services aim to help individuals find compatible life partners.

Plans We Offer

Sahl Plan
The Sahl Plan simplifies the matchmaking process while offering key tools for marriage preparation. Benefits include:

Private Matchmaking Services: Personalized matchmaking based on your preferences and values.
Free Monthly Matchmaking Zoom Access: Monthly Zoom matchmaking sessions to meet potential matches.
Free Monthly Bootcamp Access: Marriage preparation bootcamps to enhance your readiness for marriage.

Tameen Plan
The Tameen Plan offers more personalized guidance and additional services:

Wali on Demand: Spiritual and moral support throughout your marriage process, with vetting of potential partners.
120 Minutes of Premarital Counseling: Sessions covering communication, conflict resolution, emotional readiness, and marriage preparation.

Wali on Demand Plan
The Wali on Demand Plan provides tailored support for revert sisters:

Two Monthly Phone Consultation (45-60 minutes) with the Wali.
Email Support: Multiple emails throughout the month with a response within 72 hours.
Guidance and Representation: The Wali assists in vetting potential partners and providing advice throughout the process.

Intellectual Property & Trademarks

All content on the Reverts Soulmate platform, including but not limited to our website, logos, trademarks, T-shirt designs, and other original materials, are the intellectual property of Reverts Soulmate and are protected by applicable copyright and trademark laws. You may not use, reproduce, or distribute any of our content without express written permission.

You acknowledge that any unauthorized use or reproduction of our intellectual property, including marketing or advertising without permission, is prohibited. A fee of $50 per day will be charged for any marketing or advertising directed toward our members or use of our content without prior written consent from Reverts Soulmate.

Confidentiality & Privacy

Non-Disclosure Agreement (NDA)
All Reverts Soulmate team members are required to sign a Non-Disclosure Agreement to protect your personal information and ensure confidentiality. However, confidentiality may be waived if there is a legal obligation to report situations involving self-harm or harm to others.

Privacy
Your information is securely stored and only shared with other Reverts Soulmate members or potential clients for matchmaking purposes, or if legally required to do so. Payment details are processed securely through our payment processor, Wix.

Behavior of Matches

Reverts Soulmate is not responsible for the behavior, actions, or conduct of any match made through the platform, either online or offline. Once a match is made, we cannot control the interactions between members or guarantee the actions of any individual. All interactions, whether online, offline, or in any form of communication, should be conducted respectfully and in accordance with the laws and regulations of your country.

Any inappropriate or unlawful behavior exhibited by a match should be reported to the relevant authorities and dealt with according to the laws of your jurisdiction. Reverts Soulmate is not liable for any legal disputes or personal issues that may arise between matched individuals outside of our platform.

User Responsibilities

As a user of Reverts Soulmate, you agree to:

Accurate Information: Provide accurate and truthful information when creating your profile. You are responsible for ensuring that all information you provide is current, complete, and truthful.
Respectful Behavior: Engage respectfully and courteously with other members. Any harassment, abuse, or illegal activities will result in immediate termination of your account.
No Spam or Misuse: You agree not to use the platform for unauthorized commercial purposes, including but not limited to advertising, solicitation, or spamming other members.

Liability Waiver

By using Reverts Soulmate services, you agree to release, waive, and discharge Reverts Soulmate, its affiliates, directors, officers, employees, contractors, representatives, agents, and members (collectively, "Releasees") from any and all liability, claims, demands, causes of action, or damages of any kind, whether known or unknown, arising out of or in connection with your use of our platform or services.

This waiver of liability includes, but is not limited to:

Any emotional distress, personal disputes, or misunderstandings that may arise as a result of interactions with other members or matches made through our platform, whether online, offline, or in any other communication form.
Any legal issues, personal conflicts, or disputes that may arise between you and a match made through our platform.
Any harm, injury, or loss incurred as a result of participating in our matchmaking services, bootcamps, workshops, or any other activities hosted or facilitated by Reverts Soulmate.
Any claims for damages, losses, or injuries caused by third-party guest speakers, vendors, or participants involved in any events or services offered by Reverts Soulmate.

You acknowledge and agree that Reverts Soulmate does not have control over the behavior, actions, or conduct of its members, and cannot guarantee the outcome of any matchmaking efforts. All interactions between members are at your own risk. You agree to resolve any disputes directly with the other party involved and understand that Reverts Soulmate will not be held responsible for any damages or liabilities arising from these interactions.

Indemnification

You agree to indemnify and hold harmless Reverts Soulmate, its representatives, employees, contractors, and affiliates, from any and all claims, losses, damages, liabilities, expenses, or costs, including legal fees, arising out of or in connection with your use of our services or interactions with other members. This includes any legal action resulting from personal disputes, misunderstandings, or any other interactions you engage in on or outside of the Reverts Soulmate platform.

No Guarantees of Matches or Success

While we strive to connect individuals based on compatibility, Reverts Soulmate does not guarantee matches or successful relationships. Matchmaking results may take anywhere from 3 to 12 months or even longer, and Reverts Soulmate makes no guarantees that matches will be found each month.

Success in matchmaking is dependent on various factors, including your preferences, the pool of available members, and mutual compatibility. Reverts Soulmate is not liable for the outcome of any matches or the lack thereof.

Refund and Cancellation Policy

No Partial Refunds: Once services have been initiated, we do not offer partial refunds.
Cancellation Before Billing Cycle: You may cancel your subscription or service before the next billing cycle begins. If you cancel, you will not be charged for the next billing cycle.
No Refund for Previous Payments: Payments already made are non-refundable and will not be reimbursed under any circumstances.

Termination of Services

Reverts Soulmate reserves the right to terminate or suspend your account, without notice, for violations of these Terms and Conditions, including but not limited to:

Providing false or misleading information.
Engaging in illegal, harassing, or offensive conduct.
Using the platform to advertise or solicit other users for commercial purposes without permission.

Upon termination or suspension of your account, any outstanding balances or fees will remain due and payable.

Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the state or country in which Reverts Soulmate is incorporated. Any disputes will be subject to the exclusive jurisdiction of the courts in that respective country.

Dispute Resolution

In the event of any dispute, claim, or controversy arising from or relating to your use of Reverts Soulmate services, both parties agree to first attempt to resolve the matter through informal discussions. If the dispute cannot be resolved through informal means, the parties agree to resolve the dispute through binding arbitration in accordance with the laws of the state or country in which Reverts Soulmate is incorporated. Both parties waive their right to a trial by jury or to participate in any class action.

Force Majeure

Reverts Soulmate shall not be held liable for any failure or delay in performance of its obligations under these Terms and Conditions due to circumstances beyond its reasonable control, including, but not limited to, acts of God, governmental actions, war, strikes, or other events that prevent performance.

No Professional Advice

The services provided by Reverts Soulmate are not intended to be professional legal, mental health, or counseling advice. By using our platform, you acknowledge that the decisions made in regard to your marriage or relationships are your personal responsibility. We recommend seeking advice from qualified professionals for legal, financial, or mental health matters.

Age Requirement

To use Reverts Soulmate services, you must be at least 18 years old and legally able to enter into a marriage contract. By accessing our services, you confirm that you meet this age requirement.

Amendments to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be communicated via email. Continued use of our services after changes are made constitutes your acceptance of the updated terms.

Countries We Serve

We serve residents of the following locations:

USA: New Jersey, Boston, New York, Texas, Illinois, Florida, Michigan, Virginia, Georgia, Ohio, Minnesota, North Carolina, Pennsylvania, Washington, Colorado, Arizona, and Indiana.
Canada: Ontario, Quebec, British Columbia, Alberta, and Nova Scotia.
United Kingdom: London, Birmingham, and Manchester.

Eligibility: All participants must be a permanent resident or citizen of the country in which they reside.

Third-Party Websites and Services

Our platform may contain links to third-party websites, services, or advertisements. These third-party websites and services are not under the control of Reverts Soulmate. We are not responsible for the content, accuracy, or privacy practices of third-party sites, nor do we endorse or guarantee any products or services offered by third parties.

Communication Consent

By using our platform, you consent to receiving communications from Reverts Soulmate, including updates, promotions, and service-related notifications, through email, text message, or other communication channels. You may opt out of non-essential communications at any time.

Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision will be amended to reflect the original intent as closely as possible.

Entire Agreement

These Terms and Conditions, together with any additional terms, privacy policies, or guidelines referenced herein, constitute the entire agreement between you and Reverts Soulmate regarding the use of our services and platform. Any previous agreements or understandings, whether oral or written, are superseded by these Terms and Conditions.

By using Reverts Soulmate services, you agree to the terms and conditions outlined above, including the liability waiver. If you have any questions or concerns, please contact us for clarification via email: revertssoulmate@gmail.com

Thank you for choosing Reverts Soulmate. We look forward to supporting you on your journey to finding a soulmate and preparing for a successful marriage, INSHAALLAH.