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Privacy Policy for Reverts Soulmate

1/7/2025

At Reverts Soulmate, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal data, as well as the measures we take to protect your information. By using our platform, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Information such as your name, email address, phone number, and other details provided when you sign up for our services.

  • Payment Information: For paid plans (e.g., Tameen, Sahl), we collect payment details, including credit/debit card information, which are processed via Wix Payments, our trusted third-party payment processor.

  • Profile Information: Information related to your preferences, interests, and compatibility factors necessary for matchmaking purposes.

  • Usage Data: We collect data on how you interact with our platform (e.g., pages visited, actions taken) to improve our services.

2. How We Use Your Information

  • Matchmaking: We use your personal and profile information to facilitate matchmaking by connecting you with potential partners. Your information will only be shared with members or clients we believe may be compatible with you.

  • Processing Payments: Payment information is securely processed via Wix Payments, and we do not store sensitive payment data directly.

  • Communication: We use your contact information to send you service updates, promotional materials, and information relevant to your matchmaking experience. You can opt out of marketing communications at any time.

  • Customer Support: Your information may be used to address any inquiries or issues related to your membership.

3. How We Share Your Information

  • Matchmaking: We share your profile only with other members of Reverts Soulmate who may be a potential match for you, based on compatibility.

  • Legal Compliance: We may be required to disclose your personal information to comply with legal obligations, such as responding to law enforcement requests or legal proceedings.

4. Data Security

We implement reasonable security measures to protect your personal data, including encryption, secure servers, and access controls. However, while we strive to protect your information, we cannot guarantee complete security, as no system is 100% secure.

5. Payment Information Security

Payments are processed via Wix Payments, a PCI-DSS compliant service that ensures your payment data is securely handled. We do not store your payment information on our platform.

6. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Access: Request access to your personal information.

  • Correction: Request corrections to any inaccuracies in your data.

  • Deletion: Request the deletion of your data, subject to legal or contractual obligations.

  • Opt-Out: Opt-out of marketing communications at any time.

7. Cookies

We might use cookies to improve your user experience. Cookies are small files stored on your device that help us track preferences and enhance our services. You can control cookie settings via your browser. Disabling cookies may affect the functionality of the website.

8. Liability Waiver

By using Reverts Soulmate services, you acknowledge and agree to the following:

  • No Guarantee of Matches: While we strive to provide compatible matches, we cannot guarantee that a successful match will occur. Matchmaking is a process that can take between 3 to 12 months or longer. Matches are not guaranteed every month.

  • Limitation of Liability: Reverts Soulmate is not liable for any actions taken by clients based on the information or guidance provided through our platform. We cannot be held responsible for any personal decisions, relationships, or outcomes resulting from our matchmaking services.

  • No Responsibility for Outcomes: We make no promises about the success of matchmaking efforts, and we are not responsible for the outcomes of any connections, including but not limited to relationship disputes, misunderstandings, or personal issues.

  • Release of Liability: You agree to release Reverts Soulmate, our team, and affiliated parties from any claims, losses, or damages that arise from using the service, including but not limited to emotional distress, harm, or disputes.

  • No Liability for Third-Party Statements or Actions: You agree not to hold Reverts Soulmate liable for any statements made, opinions expressed, or actions taken by non-Reverts Soulmate members, guest speakers, or any individuals who participate in our Bootcamp or Zoom sessions. This includes any interactions or content shared by members or guests that are not affiliated with Reverts Soulmate.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you via email for significant updates. Your continued use of our services after changes to this policy indicates your acceptance of the updated terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Reverts Soulmate
Email: revertssoulmate@gmail.com

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